Safety standards · Updated Q1 2026

Heart-pounding.
Never reckless.

Every operator on Go Rush is vetted, audited, and insured — not because it makes for a good headline, but because we ride every adventure we list.

The six pillars

How we keep you safe.

01

Certified crew, no exceptions

Every skydive instructor holds a current USPA rating. Every dive guide is PADI MSDT or higher. Every helicopter pilot holds a GCAA commercial licence with 3,000+ hours. We verify before listing and re-verify annually.

100%
certified crew
02

AED 2M+ liability, per operator

Public liability insurance is the floor. Most operators on Go Rush carry AED 5M–10M coverage plus activity-specific policies for aviation, diving, and motorsport.

AED 2M
minimum coverage
03

Audited quarterly

Our safety team visits every operator every 90 days. Unannounced. We inspect kit, review incident logs, interview crew, and watch real sessions. Failed audits mean immediate de-listing.

90d
audit cadence
04

Weather authority at the top

Operators cannot override our conditions limits. When winds, visibility, or sea-state breach thresholds, every booking auto-cancels. Full refund. No pressure.

100%
auto-refund
05

Transparent incident log

Near-misses, injuries, and equipment failures are published on each operator's page. The raw numbers. We believe you deserve to see them before booking.

public
per operator
06

24/7 guardian line

Every booking includes a direct line to Go Rush's on-call safety team. Real humans, reachable by WhatsApp, in under 90 seconds. Every day of the year.

<90s
response time
2025 numbers · the full picture

We publish the uncomfortable stuff too.

127,440
completed adventures
0
incidents requiring hospitalisation
14
minor injuries (bruises, sprains, scrapes)
2
operators de-listed for standards breaches

Incidents are reviewed monthly by an independent safety committee (GCAA, RTA, and DCAS observers). Our full 2025 report is available on request at safety@gorush.ae.

Before you book

Your part of the deal.

  1. 01
    Declare health honestly
    Blood pressure, heart conditions, pregnancy, recent surgery. Each activity has clear medical limits — we would rather cancel and refund than see you get hurt.
  2. 02
    Show up rested, hydrated, sober
    Alcohol and adventure do not mix. Any crew may deny boarding. No refund in that case.
  3. 03
    Read the full briefing
    Not the TL;DR. The full one. Ask questions. Ask them twice.
  4. 04
    Photo ID & waiver ready
    Emirates ID or passport. Waivers are digital — sign before you arrive.
24/7 · Every day of the year

If something goes wrong, call us.

The Go Rush Guardian Line is staffed 24/7 by real safety responders who can contact your operator, arrange transport, dispatch medical help, and keep your family informed.

Guardian line
+971 4 555 0911
For life-threatening emergencies call 999 first.

Saw something unsafe?

We take every report seriously. Every message is read by our safety lead within 4 hours. Anonymous reporting is fine.

safety@gorush.ae